Privacy Policy and
SMS Terms & Conditions

Effective Date: July 1, 2024

Mind Body Balance Physical Therapy PLLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website, forms, and communication platforms, including SMS/text messaging.

Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Insurance information

  • Appointment details

  • Information submitted through contact forms or patient intake forms

We may also collect limited website usage data such as IP address, browser type, and pages visited.

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide physical therapy and related healthcare services

  • Communicate regarding treatment, scheduling, billing, or customer service

  • Send appointment reminders and clinic updates

  • Respond to inquiries

  • Improve our website and services

  • Comply with legal and regulatory requirements

SMS/Text Messaging Terms & Conditions

By providing your mobile phone number and opting into SMS communications from Mind Body Balance Physical Therapy PLLC, you consent to receive text messages related to customer care and clinic operations.

These messages may include:

  • Appointment reminders

  • Scheduling confirmations or changes

  • Patient follow-up communications

  • Clinic closure or weather notifications

  • Billing or insurance updates

  • General customer care communications

Message frequency may vary. Message and data rates may apply.

To opt out at any time, reply STOP to any message.

For assistance, reply HELP, visit our website at www.mbbpt.com, or contact us at 682-224-2550.

Sharing of Information

We do not sell personal information.

We may share information with authorized service providers or business associates who assist with clinic operations, scheduling, billing, or communications, as permitted by law and subject to confidentiality obligations.

SMS consent is not shared with third parties or affiliates for marketing purposes.

HIPAA and Protected Health Information

As a healthcare provider, Mind Body Balance Physical Therapy PLLC complies with applicable HIPAA privacy and security requirements regarding protected health information (PHI). Additional information regarding HIPAA privacy practices may be provided separately through our Notice of Privacy Practices.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You may contact us to:

  • Update your contact information

  • Request communication preferences

  • Ask questions regarding this Privacy Policy

Contact Information

Mind Body Balance Physical Therapy PLLC
6483 Southwest Blvd, Benbrook, TX 76132
682-224-2550
admin@mbbpt.com
www.mbbpt.com

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.